SinFin Privacy Policy

Who This Policy Covers

This Policy applies to people using SinFin as fans, athletes, parents, participants, organization representatives, administrators, partners, customers, prospective customers and other Platform users.

Depending on the relevant relationship and applicable law, SinFin may act as a controller of personal information, while organizations using SinFin may also act as independent controllers of information they collect or use for their own purposes.

Information We Collect

Depending on how you use SinFin, we may collect:

Account information

Such as:

• —name
• —email address
• —authentication information
• —profile information
• —language or preference settings
• —account status.

Sports and profile information

Such as:

• —sports
• —teams
• —athlete relationships
• —organization affiliations
• —roles
• —sporting profile information
• —participation history where provided.

Organization information

Such as:

• —organization role
• —administrative access
• —claim requests
• —relationship/title
• —evidence submitted in support of a claim
• —commercial or seller authorization information.

Engagement information

Such as:

• —organizations you follow
• —polls, quizzes, predictions or missions you participate in
• —programmes or memberships
• —interactions with Platform content
• —notifications and preferences.

Content

Such as:

• —posts
• —stories
• —photographs
• —media
• —organization information
• —product information
• —comments or other materials where enabled.

Transaction information

Where commerce is enabled, we may process information such as:

• —order details
• —seller
• —items purchased
• —currency
• —amount
• —payment status
• —payment-provider references
• —refunds
• —fulfilment information
• —invoices or commercial documents
• —settlement information where relevant to authorized organization users.

Full payment-card information may be collected directly by the approved payment provider rather than stored by SinFin.

Technical information

Such as:

• —device and browser information
• —IP address
• —timestamps
• —session information
• —diagnostic logs
• —security events
• —page or feature usage
• —cookie or similar-technology information.

Support and communications

Such as:

• —messages you send to SinFin
• —support requests
• —abuse or security reports
• —correspondence relating to claims, commerce or access.

How We Receive Information

We may receive information:

• —directly from you
• —from an organization you are associated with
• —from another authorized Platform user
• —through your activity on SinFin
• —from service providers
• —from partners where a lawful relationship permits it
• —from legitimate public sources for public organization or sports information.

SinFin may create a neutral public organization presence using appropriate public information before the organization claims or manages that presence.

How We Use Information

We may use personal information to:

• —create and secure accounts
• —provide personal identity and profile features
• —operate organization access and permissions
• —provide sports, organization and athlete experiences
• —operate Follow and engagement features
• —manage organization claims
• —provide programmes and memberships
• —process and support transactions
• —manage sellers and commercial readiness
• —provide customer and operational support
• —detect fraud, abuse and security incidents
• —maintain Platform integrity
• —send important service communications
• —improve Platform functionality
• —measure performance and usage
• —comply with legal obligations
• —establish, exercise or defend legal rights.

Legal Bases

Where applicable law requires a legal basis for processing, SinFin may rely on one or more of the following, depending on the activity:

• —performance of a contract
• —steps requested before entering a contract
• —legitimate interests
• —consent
• —compliance with legal obligations
• —protection of users, organizations and the Platform.

The exact legal basis may depend on your location and the service being used.

Public Information

Certain information on SinFin is intentionally public.

Examples may include:

• —public organization profiles
• —public athlete profiles where appropriately published
• —teams and squads
• —fixtures
• —public stories
• —organization branding
• —public products
• —public programmes
• —partners or sponsors
• —other information intended for a public sports presence.

Do not provide information through public fields that you do not want publicly displayed.

Private account, financial and administrative information is not intended to become public merely because an organization has a public profile.

Organization Administrators

If you interact with an organization through SinFin, appropriately authorized organization administrators may have access to information necessary to operate that relationship.

For example, an organization may need access to information relating to:

• —programme registration
• —membership
• —purchases
• —sporting participation
• —staff access
• —organization engagement.

Organizations are responsible for using information they access through SinFin lawfully and in accordance with their own obligations.

How We Share Information

We may share information with:

Organizations

Where necessary for the services you use or relationships you establish with them.

Service providers

Providers that help operate services such as:

• —hosting
• —infrastructure
• —authentication
• —email
• —analytics
• —security
• —media storage
• —customer support
• —payment processing.

They should only receive information reasonably necessary for the relevant service.

Payment providers

Where payments are enabled, payment information may be shared with or collected by approved payment providers to process, verify, refund or reconcile transactions.

SinFin partners

Where you or an organization requests, authorizes or participates in a relationship involving a Partner Network provider, relevant information may be shared to facilitate that relationship.

SinFin does not treat Partner Network listing alone as permission to disclose unrelated private user information.

Legal and safety disclosures

We may disclose information where reasonably necessary to:

• —comply with law
• —respond to lawful requests
• —protect rights or safety
• —investigate fraud or security incidents
• —enforce agreements.

Corporate transactions

If SinFin undergoes a merger, acquisition, restructuring or transfer of relevant business assets, information may be transferred subject to appropriate legal protections.

We Do Not Sell Personal Information to Advertisers

SinFin does not sell personal information to advertisers in exchange for money.

If advertising or marketing technologies are introduced in the future, appropriate disclosures and controls will be provided where required.

International Processing

SinFin is designed as a global sports platform.

Information may therefore be processed in countries other than the country in which you live.

Where required, SinFin will use appropriate legal or contractual safeguards for international transfers.

Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate legal, operational, security or financial requirements.

Different categories of information may be retained for different periods.

For example, certain:

• —financial records
• —transaction records
• —security records
• —claim history
• —authority history

may need to be retained after an account is closed.

Where appropriate, information may instead be anonymized.

Security

SinFin uses technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse or alteration.

No online system can guarantee absolute security.

Users are also responsible for protecting their login credentials and devices.

Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to:

• —access
• —correct
• —delete
• —restrict processing
• —object to certain processing
• —receive a portable copy of certain information
• —withdraw consent where processing relies on consent
• —complain to an appropriate data-protection authority.

Some rights may be subject to legal exceptions.

Requests may be submitted through the SinFin Contact page or another privacy request mechanism made available by SinFin.

Account Deletion

You may request deletion of your personal SinFin account through available account or support controls.

Account deletion may result in deletion or anonymization of personal information where appropriate.

SinFin may retain certain records where necessary for:

• —financial obligations
• —fraud prevention
• —security
• —legal compliance
• —dispute resolution
• —preservation of legitimate historical records.

Deleting a personal account does not automatically delete organizations, transactions or canonical sporting records.

Children and Young Athletes

Sports organizations frequently work with children and young athletes.

SinFin expects organizations using the Platform in connection with minors to comply with applicable parental-consent, safeguarding and privacy obligations.

Where consent from a parent, guardian or authorized person is legally required, the relevant user or organization must obtain that consent before providing personal information to SinFin.

SinFin may restrict, remove or request additional authorization for information relating to young users where reasonably necessary.

Cookies and Similar Technologies

SinFin may use cookies and similar technologies for authentication, security, preferences, performance and analytics.

More information is available in the SinFin Cookie Policy.

Third-Party Services

Third-party services connected to SinFin may process information under their own privacy policies.

Users should review those policies where relevant.

Changes to This Policy

SinFin may update this Privacy Policy as the Platform, law or our practices change.

The current version and effective date will be displayed on this page.

Contact

Privacy questions or requests may be submitted through the SinFin Contact page.